This post was written by, Anissa Brown, a Starbucks Partner and also a guest writer for Barista Life. In the past, Anissa has experience writing for her high school and college newspaper.
Tips and Advice for New Baristas
By no means am I a coffee connoisseur or an expert of the espresso. I should be no ones authority on which roast is the best so please don't ask me. Why? Well, ladies and gentlemen that's because I am a new barista and before I was hired, I was like most customers who walk into a Starbucks ordering coffee without any idea how it is made. Three months ago I was a blank slate, an empty cup if you will. I was ready to be emerged into the delicious and delectable world of coffee. However, this is no fairy tale and I am almost embarrassed that I thought it would be. I have a newfound respect for every barista I come across because this life is not easy and the struggle truly is real. I'm not sure if I have any right to give tips seeing as I am a newbie myself, but what I can do is tell people what I have learned and observed so far in the coffee bean jungle.
- Never be afraid to ask questions or make mistakes. I am fortunate enough to work in an environment where as long as you want to learn, there is always someone there to help you along the way.
- No one is perfect. There will be days where you mess up an order- learn from it- because practice truly does make perfect.
- Customers will not always be nice. Yet and still, you must somehow bring forth your inner Tom Hanks, bite your tongue, force a smile and give an Oscar worthy performance...then afterwards you can go in the back and smash something.
- Have fun. When you get right down to it, sometimes you're at work more than you are at home. No one wants to go to a job they hate so make the best of it.
- Avoid the drama. It's an unspoken truth but every workplace environment has drama in one way or another. Keep your eyes and ears open but keep your mouth shut (unless a serious crime or deed has been committed.) The last thing you need is gossip interfering with your reputation.. and of course your paycheck.
- Last but not least, despite the "he said, she said" of the workplace setting, It' s possible that your coworkers can truly become some of your best friends.
Well, there you have it. I'm not sure if I would call these tips or ways to survive or just things that I have learned in my short time as a barista. Trust me, I am definitely still learning and everyday is a process. If there is one thing I know for sure, it's that life is too short and you have to make it enjoyable wherever possible. What is the motto I live by? It's pretty simple. Life, love and a little coffee are the essentials to my life.
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